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I’m having problems with a providers website

Home » Help Centre » Bookings » I’m having problems with a providers website

If you’re having any problems with one of our booking partners’ websites, please contact them directly. We don’t have any control over their websites, but they will be happy to help you.

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I want to make a booking

travelpricecheck.com is a price comparison website, so you don’t book directly with us. When you find the price you’re after either for hotels, flights or car hire, we’ll send you though to the booking agent and they will sort the reservation out for you…

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I need to contact a hotel directly

If you need to speak to a specific hotel then you’ll need to contact them directly. Any emails or messages sent to travelpricecheck.com won’t be passed onto the individual hotels. If you’ve used us to make your booking and need to discuss it further you’ll need to contact the site you made the booking with…

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I need to change/cancel my booking

As we’re a price comparison site, we don’t deal with any of the bookings directly. We simply search through a number of booking sites to find the cheapest prices for you. You’ll need to contact the site you made the booking with if you need to discuss your reservation…

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I can’t remember what site I used to book

Sadly, we can’t help you find out which site you booked with as we don’t deal with the bookings ourselves. However, these hints may help: Go through your emails – whichever booking site you’ve used they would have sent you a confirmation email. This will have all the contact information you need to get in…

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